FAQs

Question TopicResponse
About the CosMediTour TeamGo to the About Us page to find out more about the CosMediTour team and what we do to make your quest for a beautiful smile happen. CosMediTour work as a team for every one of our clients. If your personal Client Manager is not available there is always a support staff member to help you out. We will reply to your communications as quickly as we possibly can at all times, but because of some Public Holidays including Christmas, this can affect timing. Unless it is urgent, we appreciate your patience.
Accommodation – Where do I stay?We have 5 Star and 4 Star accommodation options (depending on budget) for Phuket and Bangkok. See more in our Travel Page. Accommodation for the Gold Coast we offer the Hilton Surfers Paradise. You are also welcome to book your own accommodation or stay with friends or family.
Am I a candidate for a Dental Implant? We will only know this when you provide a OPG or CT Scan as this will determine your gum and bone density and where your sinus is situated. If one or all of these are compromised, then a Bone Graft, Gum Graft and / or Sinus Lift will be required.
Am I a candidate for Veneers? Veneers are great way to cover imperfections and slightly crooked teeth – upper and lower. How many, depends on the width of your smile. Generally 8 Veneers on top are used. See Website for ‘Am I a Candidate for Veneers’ for further information.
Assessment completed over 6 months agoIf you have completed our Assessment over 6 months ago and you did not proceed at that time, you may have to submit all new information and images. This will be determined after a conversation with your CosMediTour Client Manager.
Assessment process with images and X-raysThe Dental Assessment Form and 6 images are required as well as any other supporting information you have, for example: X-rays or an OPG. This is so the dentist has all the information required to review your case and provide a personalised Dental Recommendation and quote. It is very important that all 6 images are clear and all angles are displayed (as per our examples provided). If the images are not good enough or incomplete, you will be asked to resubmit what is required to complete the process, which must be done first before any quotes, bookings and arrangements can begin. It id best to have all the information required upfront to avoid any delays and requests, especially for those that are flying into the Gold Coast or to Thailand.
Australia prices & quality -V- ThailandDental prices, quality, professionalism and service of both our Gold Coast and Thailand Dental Clinics are amazing – you will be very impressed. Gold Coast prices are about 20% more than Thailand, however, there is no international travel required. See our Website for the Dental Price List and Client Stories to view client testimonials and Videos. See our Facebook, Instagram & Pinterest pages for regular updates!
Bone Graft (or Bone Augmentation) If the bone is not thick enough, is too soft or has receded over time, grafting is required to create a solid base to accept an implant. Bone graft can be done either before or during the implant procedure. Done under intravenous (IV) sedation. This may take up to 3 months to heal before any implants.
Dental RecommendationOnce your Assessment has been reviewed we will send you your Dental Recommendation & quote. Please note – this is a dental treatment recommendation ONLY – no accommodation or flights are included.
Dental Recommendation – What do I do at this time?The Dental Recommendation is emailed to you after all aspects of the Assessment have been completed. After you review your Recommendation it is up to you to decide how you wish proceed. The longer you leave poor dental health the worse your condition/s will become and in the end more money you will have to pay when you finally decide to fix the situation. The decision is up to you. All you need to do is make the commitment and then we can arrange your treatment start date with the Clinic.
Do carbonated sugary drinks affect the teeth?Yes definitely, and this will only enhance the issues you already have or become the beginning of an upcoming issue. These drinks speed up decay & rotting, wear down tooth enamel and recedes the gums – This is a good start to make up your mind on what is more important. These drinks also include the so called “sugarless” variety eg. Zero Coke, Sugar free Redbull etc.
Do you offer Immediate Implant Loading?Immediate dental implants are great in the perfect situation. Pre-surgical planning and expert execution of the procedure makes all the difference. It is highly specialised and may be done on a case by case basis – not generally done.
Do you offer Orthodontics – Braces or Invisalign? Braces and/or Invisalign are not offered for Thailand, as they require an Orthodontists constant care. Braces need regular adjustments and Invisalign – the “clear solution to braces” are custom made aligners that need changing every 2 weeks and 1 month checkup for progress. Best to get either one of these done at a Clinic closer to your home. If you are local to the Gold Coast, Invisalign is available.
Do you offer Dentures? Yes we do offer this treatment on a case by case basis. Dentures are a removable plate or frame holding one or more artificial teeth (full or partial)
Do you offer wisdom teeth removal?Best to have this done by a dentist close to your home, for post care and any post treatment issues like infections.
Finance – Payment PlansRegardless how you obtain or save funds, your treatment must be paid for directly to the Clinic. Gold Coast Dental requires a 10% deposit of the quoted treatment amount to CosMediTour to secure your treatment dates and the remaining balance to the Clinic. Thailand Clinics require full payment direct at the time of consultation. Mac Credit are a financing facilitator and application must be made directly to them. If accepted, you will receive a loan to the value of what you applied for under contract and then obligated to repay the loan over a period of time direct to Mac Credit via a “re-payment plan”. CosMediTour is not a finance company so any questions in regards to the finance of your dental treatment must be handled by Mac Credit directly. Same concept applies to all other finance funding facilities. Mac Credit is available to Australian Citizens only.
Gum Graft (Periodontal)Gum grafting helps prevent periodontal disease or restore gum tissue to a healthy natural level. Grafting encourages regeneration of the gums. Done under intravenous (IV) sedation.
Have not been to the dentist for years – Is this a problem?Yes and if this is the case, before starting the Assessment process, we highly recommend that you see a dentist in your local area for a checkup, clean and their comments and what your options are. Particularly, if you know you have issues with your oral health that you have not dealt with, Eg. serious decay, missing and broken teeth, gum disease etc.
How long do I need to stay on the Gold Coast for my treatment? (If non local)This will depend on the treatment/s you require. The Dental Recommendation will note time required away. Eg. the Gold Coast 8 Veneer package requires 5 Nights on the Gold Coast. Treatment will start on a Monday morning and be completed by Friday – as long as everything goes to plan! If Dental Implants are required, this will be a specialised treatment plan and a couple of return trips over 3 – 6 months. You will need to complete the Assessment for review and find out how long and how many trips are required for certain treatments.
How long do I need to stay in Thailand for my treatment?This will depend on the treatment/s you require. The Dental Recommendation will note time required away Eg. 8 Veneers you may have to say up to 10 nights. If dental implants are required, this will be a specialised treatment plan and a couple of return trips over 3 – 6 months. Need to complete the Assessment for review and find out how long and how many trips for certain treatments.
OPG? What is this and why is this necessary?OPG (Ortho-panto-mography) is a panoramic Xray showing an overall view of your jaws, teeth and joints. It is an excellent tool for diagnosing diseases, determining bone and gum density, previous work eg. root canals. This is required for more complex dental work such as root canals, implants, crowns, bridge. The OPG will assist the dentist in his dental recommendation and must be at least have been done within 12 months of submitting the assessment. If you do not have one, please get a referral to have this done and ask for a copy. Cost is about $120.
Periodontal disease, what exactly is this and can I have cosmetic dental treatments?This is a complex condition which needs to be treated by your local/family dentist firstly. No cosmetic treatments (veneers/crowns) will be completed with this gum disease present.
Quote without the Assessment – I just want to know how much.This will not be possible without completing our Assessment Form. The Assessment allows the actual dentist to review and determine a recommendation and quote. In the absence of this process, you can check out the website for Dental Price List for cost per treatment and get a round about rough quote.
Research your treatment It is extremely advisable that you do your own research about the treatment you are considering or know which treatments will be necessary to achieve that beautiful smile. The more ground knowledge you have, the more understanding you will have when discussing your enquiry with a CosMediTour Client Manager at your enquiry stage and when you get your Dental Recommendation. Please also read our website’s Education Blogs (our most popular Treatments are: Veneers, Crowns, Bridges, Implants). The internet has an incredible amount of information for you.
Sinus Lift (Sinus Augmentation)Where the sinus (each side of the nose) is lying too low, bone is added to the upper jaw near the molars and premolars and between the jaw and the maxillary to “lift” the sinus membrane upward to make room for implant. Done under intravenous (IV) sedation.
Smoking – Does this affect dental health?Yes, smoking affects your entire body in general – it poisons and destroys cells, oxygen and many other detrimental effects. If you have dental issues and you smoke – best to stop and seek dental treatment as soon as possible.
Some of my Veneers have fallen off and I have stuck them back on with glue. What now? Surprisingly, this question has been asked. If in the very rare occasion your Veneer breaks, falls off or chips, do not attempt to put them back on with any kind of glue. We recommend going back to the dentist who originally put them on to rectify the issue.
Testimonials – Where do I find these?We have a great collection of real CosMediTour clients – testimonials, images, blogs, video blogs – surgery and dental. All this can be easily found on our Website under (About Us – Client Stories), Facebook, Instagram and Pinterest Page. These testimonials are our seal of approval about the dental treatments and surgery procedures and we can offer you.
Terrified of the Dentist – What are my options?Sadly, this is a common statement and no there are no other options other than to go to one of our associated Clinics. If you have had a past experience that has left you terrified of the dentist, you will not experience anything terrifying with our Clinics in any way. But, once again you must make that decision and set your dental priorities in the quest for better oral health and a beautiful smile. The Clinics are amazing, clients leave feeling relieved that they made the decision to seek dental treatment and are happy with their results.
Veneers – What are they and what’s the difference between Composite & Porcelain?Dental Veneers are wafer-thin, custom-made shells of tooth-coloured Porcelain or Resin Composite. Porcelain is stronger, resists stains and better mimics the light reflecting properties of natural teeth lasts 12-24 years. Resin is a tooth colour “filling”material, faster to put on, chips and will last about 4-8 years and cheaper. Our associated Clinics only use Porcelain Veneers. See more information on our Composite vs. Porcelain Veneers page.
What happens after I make an enquiry for treatments on the Gold Coast or ThailandAll information will be sent to you via email (please ensure you check your junk and spam folders) and then a followup phone call will be made to discuss your requirements in person. If you are serious about correcting your smile, then we will require the Assessment Form and 6 images for profiling and then sent to our associated Dental Clinic for review, recommendation and quote (this is purely based on information and your images). A Dental Recommendation is prepared and emailed to your for your review. Once you decide to proceed with treatment we then arrange your appointment date and time to begin your beautiful smile journey. Then it is just a matter of which destination suits you best – Thailand or the Gold Coast.
What’s the difference with Veneers and Crowns?Crowns (or Caps) and Veneers are both made from porcelain or composite and look like a tooth. A Crown is a tooth-shaped ‘cap’ that is placed completely over a tooth. Whereas a Veneers is a wafer-thin layer of custom-made shells designed to cover only the front surface of a tooth. See Website for Crowns and Veneers for more information.
What’s the difference with Veneers and Crowns brands?The two different brands for Veneers are either EMAX or Zirconia. EMAX is more transparent and natural looking where as Zirconia is more solid looking in colour.
What are dental Implants?A Dental Implant is a titanium post (like the root of your tooth) that is surgically positioned into the jawbone beneath the gum line that allows your dentist to mount replacement teeth or a bridge into that area. Multiple dental implants can support bridges, including full arch bridges that will replace all the teeth in your upper or lower jaw. Most viable candidates receive the ALL ON 4 or 6 where they would implant 4-6 implants and ultimately make you a full arch of teeth which will be anchored by these Implants. Placing less implants in the mouth is better due to less trauma to the mandibular/maxillary bone. See Website Dental Implants 
When are CT Scans needed?Cone-beam Computed Tomography (CT) scan. This provides a 3D image of your bone and primarily taken for Dental Implant clients. The dentist will determine if this is required after you complete the Assessment.
Will dentists use General Anaesthetic during any cosmetic or restorative treatments?No. General Anaesthetic is used for surgical procedures in hospital only. Dentists use specialised Dental Anaesthesia and sedation. Carefully applied, you will only feel mild discomfort during the application. And in turn you will feel only mild to no discomfort whist having your treatment.

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